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Georgia — Sales & Customer Service

sales@jpmusa.com

+1 (706) 510-6530

149 Wansley Dr, Cartersville, GA 30121

Frequently Asked Questions

What information do you need for an accurate quote?

Please provide technical drawings or specifications, material type and thickness, required quantities, desired delivery date, and any special tolerances, finishes, or processing requirements. The more complete the information, the more accurate and timely our quote will be.

What is your typical turnaround time?

Turnaround time depends on material availability, job complexity, quantity, and current production capacity. Small one-time jobs may be completed in as little as 24 hours, while larger or more complex projects may require several days or weeks. We will confirm the expected delivery date after reviewing your drawings and requirements.

Do you offer expedited services?

Yes. Expedited service may be available depending on material availability, machine capacity, and the complexity of the job. Please include your required delivery date with your request, and we will let you know whether an accelerated schedule is possible.

What file formats do you accept?

We accept most common engineering and manufacturing file formats, including PDF, DXF, DWG, STEP, STP, IGES, and IGS files. We can also review image files and spreadsheets when appropriate. Contact us if you need to submit a different format.

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